Join Date: Dec 2010
Location: Ohio, USA
Thanked 474 Times in 379 Posts
Rep Power: 43
Wow, what help customer service was on that website...not. I don't think this person spoke English, that or he was WAY too lazy to type anything out correctly. He was no help at all. The HQ cage was out of stock in black, so I asked them on chat when a black would come in. And they make me wait forever, suggesting a similar cage but one I didn't like, and then unclearly telling me that they had to "check at the warehouse" or something, and that they would send me an email in five minutes. It took over an hour and all that was sent to me was "we do not expect soon 80024 in balck." Umm...so that still doesn't really leave me with anything. What does "soon" mean? Urghh. So I have time to look some more, I guess, although I'm a pretty impatient person and I really wanted to order the cage soon. Annoyed....
DIGBY 4-year-old male Congo African Grey