I love CAG, I have one that is handicapped, but she doesn't know it. If you just got her home yesterday, back off and give her plenty of time to adjust. Some birds don't like hands, My Ruby doesn't. We have a routine for getting her out of her cage. She will come out by herself. I've had this bird for over seven years and we still use a towel, it becomes habit. My bird hates change of any type, if I give her a new toy it takes a long time for her to get used to it, same goes with food. I did get her to use a water bottle and she found she could make a fountain out of it.
Yes "Alex and me" is a tear jerker, but lots of good information.